EAUELITE is an online based Fragrance business, we do not have a walk-in store however, we do deliver all over South Africa. We are based in Gauteng. All our fragrances are couriered directly to our customers directly from the warehouse. Please ensure you understand the disclaimer in this policy before making any purchase, and not to discriminate our business, by accusing us of selling fake products, as we do not sell fake fragrances. We source and purchase our products in Europe and because of their minor defects and damages, we can offer them at these affordable prices. Please be aware that you may find some minor defects like broken caps, discolouration’s, little miss prints, damaged boxes, and occasionally a note that is stronger than others. However, this has no effect on our fragrance’s performance or scent. We sell all our fragrances in their original LIKED branded packaging.
1. Disclaimers and Exclusions of Liability: 1.1. Designer Fragrances: 1.1.1. All fragrances are sold in their branded packages and bottles, and they are completely sealed. However, in certain cases, the older designs of bottling and packaging are present. 1.1.2. Some of these fragrances have been in a longer period of circulation, therefore the scent may not last as long as the items you would purchase from the store, which you are used too (taking into consideration that these fragrances are priced at a fraction of the retail store price). 1.1.3. Do not draw comparison with the fragrances purchased from us to those in retail stores, due to the following: • The fragrances are not manufactured locally and are imported from another country, without the consent of the intellectual property right owner; • The fragrances are then sold to the public at a reduced price and without the usual guarantee and/or after sales service; • The fragrances are NOT labelled as fake fragrances, as fake fragrances are labelled incorrectly, and named differently. 1.1.4. These fragrances are imports that contain minor defects. 1.1.5. In some cases, slight damage to the packaging. 1.1.6. In some cases, a cap that is not firm or tight may occur. 1.1.7. In some cases, incorrect branding. 1.1.8. In some cases, minor scratches.